Privacy Policy

TaxiLinks Privacy Policy

Effective Date: 01 November 2024
Last Updated: 01 November 2024

Rogue Security Specs (Pty) Ltd (“we,” “us,” or “our”) operates the TaxiLinks CRM website (“TaxiLinks” or “the Service”). We are committed to protecting and respecting your privacy in accordance with South Africa’s Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with TaxiLinks.

1. Definitions

Personal Information 
Any information relating to an identifiable, living natural person or a juristic person, as defined by POPIA, including but not limited to name, contact details, location data, and transactional history.

Processing 
Any operation or activity concerning Personal Information, including collection, storage, dissemination, modification, or destruction.

Data Subject 
An individual or juristic entity whose Personal Information is processed by us.

2. Responsible Party

Rogue Security Specs (Pty) Ltd
Registration Number: 2014/119285/07
Physical Address: 331 Prince Alfred Street, Pietermaritzburg, 3201
Email: taxilinks@rsspecs.co.za
Telephone: 087 2654 552

As the “Responsible Party” under POPIA, we determine the purpose and means of processing your Personal Information.

3. Information We Collect

When you register for or use TaxiLinks, we may collect:

Contact Information

• Name, email address, telephone number, physical address.

Account Credentials

• Username, password, and security questions.

Transactional Data

• Booking history, payment details (processed via third-party payment gateways), driver ratings.

Usage Data

• IP address, browser type, device identifiers, interaction logs, cookies and similar tracking technologies.

Location Data

• GPS coordinates or other location signals provided by your device.

4. Purpose and Legal Basis for Processing

We process your Personal Information for the following lawful purposes:

1. To provide and improve the Service, including booking rides, dispatching drivers, and customer support.
2. To communicate with you about your account, promotions, updates, and policy changes.
3. To comply with legal obligations, investigations, or court orders under South African law.
4. To prevent fraud, ensure security, and protect against malicious activity.
5. With your consent, to send you marketing communications and personalized offers.

5. Consent and Collection

• Registration and use of TaxiLinks constitute consent to our collection, processing, and storage of your Personal Information as described in this Policy.
• You may withdraw consent at any time by contacting privacy@roguesecurityspecs.co.za. Withdrawal of consent may affect your ability to use certain features of the Service.

6. Sharing and Disclosure

We will not sell or rent your Personal Information. We may share your data:

With Trusted Service Providers
Third-party processors who assist us with hosting, payment processing, analytics, customer support, and marketing. These providers are bound by confidentiality and data protection obligations.

For Legal and Safety Purposes
When required by law, to comply with court orders, or to protect the rights, property, or safety of Rogue Security Specs (Pty) Ltd, our users, or the public.

In a Business Transaction
In connection with a merger, acquisition, reorganization, or sale of assets involving Rogue Security Specs (Pty) Ltd, provided that the successor entity agrees to adhere to this Policy.

7. Cookies and Tracking Technologies

• We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver relevant content.
• You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may limit certain features of the Service.

8. Data Retention

• We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
• After the retention period, we securely destroy or anonymize your data.

9. Security Measures

We implement appropriate technical and organizational measures to secure your Personal Information:

• Encryption of data in transit (HTTPS/TLS) and, where applicable, at rest.
• Access controls, strong authentication, and regular security assessments.
• Employee training on data protection and confidentiality obligations.

10. Your Rights Under POPIA

Under POPIA, you have the right to:

1. Access your Personal Information.
2. Rectify inaccurate or incomplete data.
3. Object to or restrict processing.
4. Request deletion (“right to be forgotten”), subject to legal obligations.
5. Lodge a complaint with the Information Regulator of South Africa.

To exercise these rights, contact us at privacy@roguesecurityspecs.co.za.

11. Cross-Border Transfers

If we transfer your Personal Information internationally, we will ensure that recipient jurisdictions provide an adequate level of protection, and we will implement binding contractual clauses or other safeguards as required under POPIA.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. We will notify you by posting the revised Policy on TaxiLinks with an updated Effective Date. Your continued use of the Service after such changes signifies your acceptance.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Rogue Security Specs (Pty) Ltd
Physical Address: 331 Prince Alfred Street, Pietermaritzburg, 3201
Email: taxilinks@rsspecs.co.za
Telephone: 087 2654 552